Historically when it comes to ad buying you have two giants fighting for business ad dollars: Google and Facebook. Globally, Google is the largest digital ad seller in the world in 2019, accounting for 31.1% of ad spending, or $103.73 billion. Facebook has cut the Google lead in half with $67.37 billion in net ad revenues. In 2019 Amazon netted $14.3 billion in ad revenue, mainly from managed and small pay-per-click accounts within the storefront platform on Amazon.com. However with the launch of their Self-Serve Amazon DSP (demand-side platform), the third sleeping giant has awoken.
ST Digital has been beta testing the Amazon DSP since mid-2019. There are big barriers to entry to get access to the DSP, the biggest being the cost. From Amazon: “the managed-service option is a great solution for companies that want access to Amazon DSP inventory with white-glove service or those with limited programmatic experience. The managed-service option typically requires a minimum spend of $35,000.” That is just the cost for Amazon to manage a campaign for you. Using their DSP in a self-service capacity increases the minimum spend to six figures. Because the DSP is so new, they can’t train you on it, or give you collateral, and would require you to have the navy seal team of ad buyers on your team to learn it yourself. And we did.
We are very proud that starting May 13, 2020 we are offering Amazon account buying to all of our clients, for a fraction of that cost! We are amongst the first digital marketing companies in the nation to offer this level of buying across Amazon along with thorough training, collateral, reporting, and optimization. And it’s such an important time to be on Amazon as their stats are absolutely staggering:
- 96% of consumers surveyed had visited Amazon within the last year
- Amazon averages more than 200 million unique visitors per month
- Amazon makes up 49% of all online retail spend in the US
- Amazon had over 2.01 billion combined desktop and mobile visits
- 50% of U.S. internet users start product searches on Amazon compared to 35% on Google
That last stat has a lot of people paying attention. Amazon has massive data accumulated about its users which we can use to target ads both on and off Amazon. We can target with display ads on and off Amazon.com and video/OTT on Amazon owned properties and partner websites and apps.
Whenever you talk about a new DSP, its important to understand their terms and definitions. Non-endemic is a term Amazon uses to refer to businesses that do not have e-commerce on their site, or do not sell their products on Amazon. This is verticals like automotive, law offices, colleges and universities, financial institutions, and medical facilities. All are considered non-endemic but can greatly benefits from the targeting Amazon has to offer.
If you do have e-commerce on your site, Amazon doesn’t let you show your display ads on Amazon.com, however you can utilize your display, video, or OTT ads on Amazon owned properties and thousands of other websites and apps Amazon has partnered with, across all devices. This is what we call Amazon Premium, which is a combination of:
- Amazon.com (also called Amazon proper): About 5-10% of your display ads will run on Amazon.com, targeting the types of people you want to reach. Why that low? Only display ads can be purchased and they are often at the bottom of the page. But the power is in the targeting data, which we use to find those people in other places such as Amazon owned properties and the Amazon Publishers (see below).
- Amazon Properties: We can target users on properties that Amazon owns, including Fire TV, IMDb.com and IMDb TV. IMDb.com (owned by Amazon) is the world’s most popular searchable database for info on movies, TV, and celebrities with 83 million users. Ads are display or video and use Amazon Targeting. IMDb TV is its FREE “Over The Top” (OTT) streaming service to watch movies and TV series. Viewable on computers, mobile devices, Fire TV, Echo screen and Apple TV. Fire TV (owned by Amazon) is a device that plugs into your Connected TV and enables access to hundreds of video streaming apps that contain movie or TV content.
- Amazon Publishers: We can use Amazon data to target on over 5,000 websites and apps Amazon has partnered with to reach their users with display, video, and OTT. These comScore 100 publishers and high-quality sites that have a direct partner relationship with Amazon including Reddit, BuzzFeed, BBC America, Realtor.com, Web MD, and Tubi to name a few.
How We Target Ads Using Amazon Data
When it comes to the Amazon DSP there are four major products: Amazon Behavioral targeting, Amazon Product Targeting, Amazon Custom Audience Matching & Lookalike, and Amazon Retargeting. This is not to be confused with advertising for your own storefront on Amazon with sponsored listings or $1 per day minimums on pay-per-click advertising. Rather this is specific to advertising for businesses that do not sell their products or services on Amazon.
Here is a breakdown of each:
- Amazon Behavioral Targeting: Showing your display, video, or OTT ads to specific consumers based on their Amazon purchase history, searches, and browsing, across Amazon properties and thousands of partner websites and apps. There are thousands of categories you can target with Amazon data including presence of children within a specific age in your home, recent movers, home owners, income levels, in-market for a variety of things like automotive (Polk is the 3rd party provider of Amazon’s automotive data), weddings, home improvement, jewelry, careers, etc. You can even target by interests on Amazon Prime video. For example, I could target by anyone who watched a show or movie with Brad Pitt in it in the last 30 days.
- Amazon Product Targeting: We build an audience of consumers who have searched, browsed or purchased specific products on Amazon, and show them your display, video, or OTT ad across Amazon properties and thousands of partner websites and apps. Every product on Amazon has an Amazon Standard Identification Number (ASIN) which we pull from each listing. This is a massive amount of first party Amazon data is gathering through product views, product purchases, and product searches. From there you can tell us three products of interest on Amazon and we custom create the audience who are interested in those products. For instance, if you wanted to reach new parents, we could go after a specific diaper size, infant cars seats or baby books. If you were interested in a bride-to-be, we could target by wedding invitations, wedding decorations or bridal party gifts. If your goal is to reach college students you can target by textbooks, dorm room decorations, or dorm refrigerators. Product lists are custom built for each campaign to target the exact audience you want to reach.
- Amazon Custom Audience Matching & Lookalike: We take your list of customer emails or household addresses, match them to Amazon users and show your display, video, or OTT ads across Amazon properties and thousands of partner websites and apps. We can also build a Lookalike Audience of the people on your list and show them your ad. You will need a list of a minimum of 10,000 names. On Amazon we have experienced a list match rate of about 30%-50%, and if you want to only run Lookalike you need a matched list of about 20,000 records. By default, Lookalike is set to 90 days, however we can go as far back as 180 days. What I am most excited about is the fact you can now utilize a CRM or other database list, to market to those people on the list via OTT ads. This is not something ST Digital could offer before, particularly for our automotive, education, law service and financial partners.
- Amazon Retargeting: Your ads follow people after they leave your website, showing them your display, video, or OTT ads across Amazon properties and thousands of partner websites and apps. Retargeting is triggered after you install an Amazon container tag or pixel on your website, and anyone who leaves your site and visits Amazon, Amazon properties or partners or app sees your ad. Currently Dynamic Retargeting is not available.
As you can see, the Amazon DSP is an incredibly powerful targeting tool that is now in competition with Facebook and Google for the coveted ad dollar. If you have any questions about a specific product, or want to learn more, please let us know.